Terms and Conditions
Extra Scapes LLC Effective Date: June 17, 2026 Last Updated: June 17, 2026
Welcome to Extra Scapes LLC, your premier landscaping and design company. By accessing and using our services, you agree to comply with and be bound by the following terms and conditions.
Please review these terms carefully.
1. Acceptance of These Terms
Welcome to Extra Scapes LLC ("Extra Scapes," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website, your communications with us, and any design, consultation, or other services you purchase from us, except where a separately signed agreement applies.
By accessing or using our website or services, requesting a quote, or engaging us, you agree to be bound by these Terms. If you do not agree, do not use our website or services. Please read these Terms carefully, as they include important provisions that limit our liability and govern how disputes are resolved (see Sections 14 and 16).
Relationship to signed agreements. For landscaping, hardscaping, pool, spa, construction, installation, and similar work, the parties enter into a separate written contract, proposal, or change order ("Project Agreement"). Where a signed Project Agreement exists, that agreement controls for that project, and these Terms supplement it only to the extent not in conflict.
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2. Services Offered
Extra Scapes LLC provides landscaping and outdoor-living design and construction services, which may include landscape and hardscape design, 3D renderings and visualizations, installation, pool and spa construction, consultation, and related services. The specific scope, price, and terms of any project are defined in the applicable Project Agreement or written quote.
We reserve the right to refuse service, decline projects, and modify or discontinue any service or website feature at our discretion.
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3. Professional Licensing and Scope of Practice
Extra Scapes LLC is a licensed contractor in the State of New Mexico (License Classifications: GB-98, GB-02, MS-06.
We are not a licensed architect, professional engineer, land surveyor, geologist, or other separately licensed design professional, and nothing we provide constitutes architectural, engineering, surveying, or other professional services requiring such licensure. Our designs, renderings, and plans are conceptual and illustrative and are not engineered, stamped, or sealed construction documents.
Where a project requires architectural or engineering drawings, structural or soils analysis, surveys, permits, or other professional or governmental approvals, obtaining those is the client's responsibility unless expressly included in a signed Project Agreement. Renderings are artistic representations; actual materials, plantings, dimensions, grading, and finished results may vary based on site conditions, material availability, code requirements, and field adjustments.
Extra Scapes does not claim to hold any license it does not legally hold. Where a specific task requires licensure beyond our classifications, we engage an appropriately licensed contractor or subcontractor to perform that work, while remaining responsible for overall project coordination. Nothing shown in any rendering, plan, or conceptual illustration is included in a project's scope of work unless it is specifically stated in writing in the applicable signed Project Agreement.
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4. Design Services, Revisions, and No-Refund Policy
No refunds on design services. Because of the substantial time, labor, software, and expertise required to produce custom designs and renderings, all fees for design and consultation services are non-refundable once work has begun, including deposits applied to design work.
Revisions. We are committed to refining your design to align with your vision. Each design engagement includes a specified number of revision rounds, communicated to you at the outset (3 rounds). Additional revisions, scope changes, or redesigns beyond the included rounds are billed at our then-current rates. A "revision" is an adjustment within the agreed scope and concept; a fundamental change in concept, layout, or scope is treated as new work.
Client responsiveness. Timely review and feedback are required to keep a project moving. If a client becomes unresponsive for an extended period, we may consider the design engagement complete as delivered, and resuming work later may be treated as new work.
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5. Intellectual Property and Ownership of Designs
All content on our website — including text, graphics, logos, images, renderings, designs, and service marks — is the property of Extra Scapes LLC or used under license and is protected by intellectual property laws. You may not copy, reproduce, distribute, modify, or use this content without our prior written consent.
Ownership of designs. All designs, renderings, drawings, plans, and concepts prepared by Extra Scapes remain our exclusive intellectual property unless ownership is expressly transferred to you in a signed writing. Payment for design services grants you a limited, personal, non-transferable license to use the design for your own property and project with Extra Scapes, and does not grant you the right to:
• reproduce, distribute, publish, or claim authorship of the designs;
• use the designs to solicit, obtain, or perform competing bids; or
• have the designs built or implemented by any third party,
except as expressly permitted in a signed Project Agreement.
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6. Third-Party Implementation Disclaimer
Our designs are prepared on the understanding that Extra Scapes will perform the installation. If a client or any third party uses, modifies, builds from, or relies on an Extra Scapes design without Extra Scapes performing the work, the client does so at the client's sole risk.
Extra Scapes makes no warranty and accepts no liability for any work, construction, installation, materials, or results produced by any party other than Extra Scapes, or for any modification of our designs by others, or for any cost estimate, feasibility opinion, or critique provided by any third party who is not engaged by Extra Scapes. We are not responsible for the licensing, qualifications, conduct, or work product of any contractor, consultant, or other person not employed or directly retained by us.
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7. Project Photography and Media
Extra Scapes reserves the right to photograph and video-record (including by drone) project sites and completed work and to use that imagery for marketing purposes, including general use, digital marketing (website, social media, and other digital channels), print marketing, and awards or competitions. We take reasonable steps to protect client privacy in marketing materials, including not capturing or editing out personal identifiers such as street-address numbers and private spaces. Where a signed Project Agreement governs a project, the imagery and photoshoot terms of that agreement apply. Our Privacy Policy further describes our handling of imagery and any choices available to you. Designs and project imagery created by Extra Scapes remain our intellectual property as described in Section 5.
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8. Quotes, Estimates, and Pricing
Quotes and estimates are based on information available at the time and on conditions observable at the site. They are valid for the period stated and are subject to change if scope, site conditions, material costs, or other circumstances change. Estimates for variable items are good-faith approximations and not guaranteed prices unless expressly stated as a fixed price in a signed Project Agreement. Material prices are subject to market fluctuation.
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9. Payments, Chargebacks, and Payment Disputes
Fees are due as stated in your invoice, quote, or Project Agreement. Payment-card and bank-account information is processed by third-party payment processors and is not stored by us.
You agree not to initiate a credit-card chargeback, payment reversal, or payment dispute without first providing written notice of the dispute to Extra Scapes at the email address in Section 18 and allowing a reasonable opportunity to resolve it. Initiating a chargeback or dispute does not relieve you of any payment obligation, and amounts owed remain due and collectible regardless of the outcome of any third-party dispute process. Additional payment, chargeback, late-fee, and collection terms in your signed Project Agreement apply and control where applicable. We reserve the right to suspend work and withhold deliverables until amounts due are paid.
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10. Client Responsibilities and Assumption of Risk
You agree to: provide accurate and complete information; ensure we have safe and lawful access to the project site; disclose known hazards, underground utilities, easements, and HOA or governmental requirements; and obtain any approvals that are your responsibility. You are responsible for the accuracy of property lines, measurements, and other information you provide. Extra Scapes is not liable for delays, damages, or results arising from inaccurate information, undisclosed conditions, concealed utilities or structures, or denied or delayed access.
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11. Acceptable Use of the Website
You agree not to use our website to: violate any law; infringe intellectual property or other rights; transmit malicious code; attempt to gain unauthorized access to our systems; scrape or harvest data; or interfere with the website's operation. We may suspend or terminate access for any violation.
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12. Reviews and Feedback
You are free to share your honest opinion about your experience with Extra Scapes. If you submit feedback, reviews, testimonials, photos, or suggestions to us, you grant Extra Scapes a non-exclusive, royalty-free, perpetual license to use, reproduce, and display that content in connection with our business, unless we agree otherwise in writing.
You agree not to post or submit content that is knowingly false, fraudulent, unlawful, threatening, harassing, or that infringes or violates the rights of any person. Nothing in these Terms restricts or penalizes any review, assessment, or other honest statement about Extra Scapes or its services, and any provision that would do so is disclaimed. Extra Scapes reserves all rights and remedies available under law with respect to statements that are false and defamatory.
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13. Disclaimer of Warranties
Our website and any general information on it are provided "as is" and "as available" without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, secure, or error-free.
Warranties for completed construction or installation work, if any, are set forth exclusively in the applicable signed Project Agreement, and no other warranty, express or implied, applies to such work except as required by non-waivable law.
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14. Limitation of Liability
To the fullest extent permitted by law, Extra Scapes LLC and its owners, officers, employees, agents, and suppliers shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for lost profits, lost data, loss of goodwill, or the cost of substitute services, arising out of or relating to your use of our website or services, even if advised of the possibility of such damages.
To the fullest extent permitted by law, our total aggregate liability arising out of or relating to the website or to services governed by these Terms shall not exceed the amount you actually paid to Extra Scapes for the specific service giving rise to the claim. This limitation does not apply to liability that cannot be limited or excluded under applicable law.
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15. Indemnification
You agree to indemnify, defend, and hold harmless Extra Scapes LLC and its owners, officers, employees, agents, licensors, and suppliers from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: your breach of these Terms; your misuse of our website, services, or designs; your violation of any law or third-party right; or any work, modification, or implementation of our designs performed by you or any third party other than Extra Scapes.
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16. Dispute Resolution; Governing Law
Notice of claim. As a condition precedent to any claim, demand, complaint, or legal action against Extra Scapes, you must first provide written notice via email to extrascapes@gmail.com identifying the issue, the affected work or service, the date the issue was first observed, and the relief sought, within the time period stated in any applicable signed Project Agreement, or otherwise within a reasonable time after you became aware or should have become aware of the basis for the claim.
Right to cure. Before asserting any claim that Extra Scapes has breached these Terms or failed to perform, you must allow Extra Scapes a minimum of thirty (30) calendar days to inspect and, if warranted, cure the issue, with a reasonable extension where the cure requires materials procurement, subcontractor scheduling, or weather-dependent work.
Informal resolution and mediation. The parties agree to attempt in good faith to resolve any dispute through written notice and informal negotiation for at least thirty (30) days. If the dispute is not resolved, the parties agree to participate in non-binding mediation through the New Mexico Construction Industries Division mediation process or another mutually agreed mediator before initiating any lawsuit or other formal proceeding.
Governing law and venue. These Terms are governed by the laws of the State of New Mexico, without regard to conflict-of-laws principles. The parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Bernalillo County, New Mexico, for any matter not resolved through the process above.
Attorneys' fees. In any proceeding to enforce these Terms or a Project Agreement, the prevailing party is entitled to recover its reasonable attorneys' fees and costs to the extent permitted by law.
Nothing in this Section restricts your right, after complying with the notice, negotiation, and mediation steps above, to bring a good-faith legal claim, or limits any right you cannot lawfully be required to waive — including the right to report concerns to a government agency.
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17. Force Majeure
Extra Scapes is not liable for any delay or failure to perform caused by circumstances beyond our reasonable control, including weather, acts of God, labor or material shortages, supplier or subcontractor delays, utility failures, inspector or permitting delays, illness, governmental action, and similar events.
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18. Electronic Communications and Consent
By contacting us or using our services, you consent to receive communications from us electronically (by email, text, or through our website or scheduling software) and agree that electronic communications, agreements, and signatures satisfy any legal requirement that such communications be in writing. Communications preferences and opt-out rights are described in our Privacy Policy.
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19. Amendments
Extra Scapes LLC reserves the right to modify these Terms at any time. We will update the "Last Updated" date and post the revised Terms. Changes are effective upon posting, and your continued use of our website or services after posting constitutes acceptance of the revised Terms.
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20. General Provisions
These Terms, together with any applicable Project Agreement and our Privacy Policy, constitute the entire agreement between you and Extra Scapes regarding the subject matter and supersede prior understandings on that subject. If any provision is found unenforceable, the remaining provisions remain in effect, and the unenforceable provision will be enforced to the maximum extent permitted. Our failure to enforce any provision is not a waiver of our right to enforce it later. You may not assign these Terms without our written consent; we may assign them in connection with a sale or transfer of our business. Section headings are for convenience only. Provisions that by their nature should survive termination (including Sections 5, 6, 9, 13, 14, 15, and 16) survive.
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21. Contact Us
For questions or concerns regarding these Terms and Conditions, contact:
Extra Scapes LLC Email: extrascapes@gmail.com Phone: 505-269-7264 Mailing Address: 12500 Montgomery Blvd NE, STE 153, Albuquerque, NM 87111 Website: www.extrascapes.com
Extra Scapes LLC - All Rights Reserved
CID LICENSE # 407636